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on 04-04-2020 11:39
I recently bought the iphone 11 pro but i ordered the wrong one - it was meant to be the iphone 11 pro max.
i have tried calling o2 several times but due to the circumstances i cant get through.
Does anyone know what i should do as i need to chnage it within 14 days of purchase.
Thanks
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on 04-04-2020 11:41
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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04-04-2020 11:41 - edited 04-04-2020 11:42
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04-04-2020 11:41 - edited 04-04-2020 11:42
You have to keep trying CS Guide: How to find help & contact O2 No other option at all
Veritas Numquam Perit
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on 04-04-2020 11:42
See some advice on the below link:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 04-04-2020 11:44
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on 04-04-2020 12:23
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on 04-04-2020 12:23
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