Error 106 with cellular activation of Apple Watch Ultra

[Sharpy_G]

Just ported my number to O2 from Tesco so I can also use my new Apple Watch Ultra

but all I get is Error 106 during activation 

Can anyone assist please ?

cheers 

[Buz52]

Looks to be ongoing issue from o2 side. They say they are working on it, but no timeline for fix. I have had exactly the same issue since November 2022. 

[Sharpy_G]

Can anyone at O2 help ? Phone line support was hopeless. Or should I cancel within my 14 days and go to Vodafone or EE ? 

[MI5]

I'll ask @O2Sarah- to contact you in the morning @Buz52 @Sharpy_G  

[Buz52]

Thanks, but no need as case opened/ongoing with tech support 

[MI5]

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@Buz52 wrote:

Thanks, but no need as case opened/ongoing with tech support 

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From experience you'll be waiting a long time, if ever, for them to fix it, but your choice.......

@O2Sarah- just @Sharpy_G that needs you

[O2Sarah-]

Good morning 

Thanks for the tag @MI5 

@Sharpy_G I will send you a private message so we can check your account. 

[Sharpy_G]

Replied, thanks 

[Sharpy_G]

O2 online “we are busy”

O2 socials “we are busy”

seriously underwhelmed by this service level tbh

Why did I move ? So I could use my new Apple Watch. 

[MI5]

@Sharpy_G 

Did you not get help from @O2Sarah- ?

The whole point of having their help on here is so that you don't have to chase O2 by other channels.