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Hi, I have lost all my messages having put my phone on charge. How can I get them back? Thanks, John Forrow

Apple Watch

Setting up Apple series 3 watch but when pairing with phone, keeps asking to try again as phone isn’t connected to the internet, although it is. Anyone know how to fix this? Thank you

Jade11 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! iPhone 12 Dual SIM

Hi. I am planing to purchase iPhone 12 Dual SIM. I am carrying 2 phones at the moment and I would I would like the more elegant option of 1 phone, 2 sims. I am at the moment on pay as you go, will upgrade to pay monthly, from my understanding this is...

Tiberius by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Refresh

hi all I have just used O2 refresh to get an upgrade. I chose an iPhone 6 plus but cannot for the life of me get used to it, I got it last Tuesday 14th October. The phone is still in tip top condition. Can I exchange it ????? Really regret changing f...

Anonymous by Not applicable
  • 27 replies
  • 0 kudos

Apple Watch

Could I buy a cellular Apple Watch SE or 6 from Apple and get it connected to my o2 pay monthly sim plan.I was told by a o2 colleague in store this won’t not be possible and would need to buy the watch from o2 for the cellular feature to work properl...

JJfaley by Level 1: Joiner
  • 4 replies
  • 0 kudos

iphone 12 mini does not respond to touch

Hi there Opened the box today of my shiny new iphone 12 mini and it isn't responding at all to screen touch. Can't swipe up, right, or anywhere. Just ignores me and therefore I can't set up my phone. Any tips? Just read on another site this may be a ...

Clara2020 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Dual Sim on iPhone12Pro

Hi, my new company has issued me with a iPhone7 on BT Business Mobile. I plan to upgrade my personal iPhone X to a 12Pro. If is request a O2 eSim can I then use the BT Nano in the standard Sim slot witout any issues? Thanks

DewiM by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! iPhone X Max to iPhone 12 Pro Max

Hi, I am in the process of upgrading. Does anyone know if I need a new sim to move to the 5G enabled phone? If so, how do I transfer information from the old sim?Thank you

WaffleD by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! My new iphone 12 pro max is not showing a sim, No signal

Good afternoon, Yesterday I received my new iphone 12 pro max and i have placed the new 5g sim that came with it but I am not getting a signal on the phone, Is there amything i need to do? Only just turned it on