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Entering competitions

Comp1
Level 1: Joiner
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Why can’t I enter competitions using 6 digit code from my iPhone?
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Cleoriff
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Hi @Comp1 

You may have a premium bar on your account. You need to call customer services to lift it Guide: How to find help & contact O2 

Edited to add, you also have to be in the UK to enter competition codes.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Comp1 

You may have a premium bar on your account. You need to call customer services to lift it Guide: How to find help & contact O2 

Edited to add, you also have to be in the UK to enter competition codes.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Comp1 

You probably have a premium rate bar on your account.

Call customer service to remove it Guide: How to find help & contact O2 

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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Hey @Comp1 , let us know if you managed to enter the competition ok in the end with the above info? If you're still stuck, let us know a bit more detail (which competition?) and if you discussed with customer service yet?

 

Cheers guys for the advice @Cleoriff , @MI5 ! thumbsup

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