Does anyone at O2 know how to enable INTERNATIONAL MESSAGING PERMISSIONS for iMessage/FaceTime?

[ross_mini5]

I have had my iPhone 13 since 8th January 2023, at first I was with Sky and now I’m with O2.  That’s about 6 months.

Ever since I got my iPhone I have had a problem activating my number, to use with iMessage and FaceTime.

I had several discussions with Sky and Apple.  I have also spoken to several O2 agents on the My O2 online chat.

When I spoke with the Apple specialist technician about this issue, he checked my Apple ID and he couldn’t find a problem with that. The Apple specialist technician said to activate my number on iMessage and FaceTime I need my carrier make sure “International Messaging Permissions” are enabled.

I just feel like I’m going around in circles, please help.

[ross_mini5]

Well I’m back to square one!

On 19/07/23 I got iMessage and FaceTime working.

I made a complaint to O2 on 15/10/23, about some of my verification codes are still not being received.

Then on 18/10/23 iMessage and FaceTime stopped working! Arrgghh, I spent months trying to get these to work!

[Oxonian]

@ross_mini5 

I am sure that this timing is a coincidence - hopefully your issues with iMessage and FaceTime aren't as a result of your complaint ! 

I do not have any suggestions but this reply will bring your problem back to the top of the O2 Community homepage. Posts can occasionally get overlooked when they are tagged onto a thread that has previously been marked as "solved".   

[ross_mini5]

Thanks @Oxonian