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Forum Posts

Resolved! Conference calling / Merge calls facility

Hi All, Can you please help with this, I want to be able to merge calls on my phone but it does not allow me to do so. I have seen a couple of topics regarding this but they are quite old. Do I have to contact O2 to activate this and is this charged ...

ghughes by Level 1: Joiner
  • 328 Views
  • 2 replies
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Apple Watch as gift

Hi everyone. Has anyone actually bought the Apple Watch off o2 on monthly as a gift to someone else? I want to buy it as a gift but I’m having to input my number on the order to connect to it. I keep getting mixed responses so I want to know if someo...

Pops89 by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

Apple Watch Not Working After Upgrade

Hi there, I have just upgraded my phone and a new sim has been given. I don’t seem to be able to make calls on my Apple Watch cellular version now. It will when phone is switched on but not working when the watch is on its own. I don’t think the esim...

Wire-Mark by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Iphone xs max Black Screen with white swirling icon in middle

Hi I have an iphone xs max and for some unknown reason my apps are missing and now the screen as gone black with the white swirling icon in the middle as if the phone is rebooting. Any ideas as what to do ? I have tried to turn the phone off but noy ...

Alan1978 by Level 1: Joiner
  • 276 Views
  • 2 replies
  • 0 kudos

Apple watch

How do you add an apple watch so it uses your mobile independantly of the phone

SarahK100 by Level 1: Joiner
  • 147 Views
  • 1 replies
  • 0 kudos

Resolved! My order

I ordered my iPad 2 WEEKS AGO and I have just now got an email saying that my item is out of stock. That’s it. Doesn’t say how long I’ll be waiting or how long I should expect it to be when it comes just that its out of stock. How utterly disgraceful...

Wkwp by Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

iphone 6S

I have set my iphone 6S to lock after 4 minutes of non-activity. Unfortunately the options in settings mean that incoming calls are silenced when the phone is locked. The only way I can hear incoming calls is to have the phone unlocked always which u...

CatLady by Level 1: Joiner
  • 391 Views
  • 8 replies
  • 0 kudos

Brand new I phone 11 can’t get past the language Home Screen

Hi I received my brand new I phone 11 today, excited to set up but sadly got to the hello language page and the phone is stuck . Tried volume up and down and side button but doesn't change anything it seems to loop back straigh to the hello page frus...

Km22knl by Level 1: Joiner
  • 338 Views
  • 6 replies
  • 0 kudos

Duel SIM on IPhone 12

HiI am looking to buy an IPhone 12 and use O2 SIM. But also I need to use the eSIM for my Vodafone mobile number. Can you please advise if it’s possible?

Natalia3 by Level 1: Joiner
  • 184 Views
  • 1 replies
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Waiting a week for dispatch

Hey, I ordered two apple watches in different colours last Friday. One of them is ready for collection tomorrow and a DHL depot but I haven’t received any dispatch email for the other. I’ve tried calling 202 numerous times and sat on hold for hours a...

dmcgivern by Level 1: Joiner
  • 354 Views
  • 4 replies
  • 0 kudos