1 ACCEPTED SOLUTION
Accepted Solutions
- 144416 Posts
- 634 Topics
- 27678 Solutions
You'd be best to call CS to get it clarified http://www.o2.co.uk/contactus it might just be a payment overlap but best to check.
- 144416 Posts
- 634 Topics
- 27678 Solutions
You'd be best to call CS to get it clarified http://www.o2.co.uk/contactus it might just be a payment overlap but best to check.
- 13532 Posts
- 106 Topics
- 309 Solutions
It means the last payment of 15 has been applied to a bill, so no further bills will have a device plan.
You will have a current bill with the device payment on it, this is the 15 it refers to but must be paid before the refresh upgrade can happen.
You will have a current bill with the device payment on it, this is the 15 it refers to but must be paid before the refresh upgrade can happen.
- 13532 Posts
- 106 Topics
- 309 Solutions
So, say you look on my o2 and it shows 200 remaining.
3 days later you get bill and that bill includes 25 device plan.
Your remaining amount on my o2 will now be 175 remaining as the 25 has been allocated to a bill.
3 days later you get bill and that bill includes 25 device plan.
Your remaining amount on my o2 will now be 175 remaining as the 25 has been allocated to a bill.
