Solved: Capping of contract

Anonymous · ‎06-01-2017

I have a contract in my name but is not used by me, I am the bill payer. I would like to cap this contract so that the amount does not go over the contract cost of £36. Can you help?

jonsie · ‎06-01-2017

You may be better going for a tariff with unlimited minutes and texts. Data will stop anyway once the allowance has been reached so they can't go over on that.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎06-01-2017

Hi @Anonymous
Unfortunately O2 do not offer capped contracts.
Other networks do, so if it's vital to you, you may want to look at moving.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-01-2017

But you may also be liable for any termination fees

jonsie · ‎06-01-2017

You may be better going for a tariff with unlimited minutes and texts. Data will stop anyway once the allowance has been reached so they can't go over on that.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Capping of contract

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