This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Delivery still hasn't come!

Anonymous
Not applicable

on ‎10-02-2017 20:56

on ‎10-02-2017 20:56

I ordered an upgrade for my iPhone SE on Wednesday just before midnight.My iPhone 6 was supposed to arrive yesterday between 6pm-10pm so I waited all evening,it is now Friday and the delivery hasn't arrived.I was also meant to receive a text message to confirm the dispatch of my package but i have not.Smiley Frustrated

More info
 

Help me?

Message 1 of 6
2,973 Views
0 Kudos
5 REPLIES 5

MI5
Level 94: Supreme
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:

on ‎10-02-2017 21:04

on ‎10-02-2017 21:04

Unfortunately we can't help you @Anonymous
You need to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
2,970 Views
0 Kudos

Anonymous
Not applicable

on ‎10-02-2017 21:19

on ‎10-02-2017 21:19

Uh oh I have a feeling that the phone is out of stock
Message 3 of 6
2,965 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:

on ‎10-02-2017 21:22

on ‎10-02-2017 21:22

That's just about the only explanation if no dispatch email has been received yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
2,960 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 134907 Posts
  • 848 Topics
  • 7624 Solutions
Registered:

on ‎10-02-2017 22:08

on ‎10-02-2017 22:08

And a constant failure with O2....

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
2,954 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 98759 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

on ‎11-02-2017 02:37

on ‎11-02-2017 02:37

Definitely out of stock. Check with customer service for stock and delivery guess estimate.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




Message 6 of 6
2,929 Views
0 Kudos
Top