This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Delivery still hasn't come!

Anonymous
Not applicable

on ‎10-02-2017 20:56

on ‎10-02-2017 20:56

I ordered an upgrade for my iPhone SE on Wednesday just before midnight.My iPhone 6 was supposed to arrive yesterday between 6pm-10pm so I waited all evening,it is now Friday and the delivery hasn't arrived.I was also meant to receive a text message to confirm the dispatch of my package but i have not.Smiley Frustrated

More info
 

Help me?

Message 1 of 6
2,825 Views
0 Kudos
5 REPLIES 5

MI5
Level 94: Supreme
  • 154306 Posts
  • 658 Topics
  • 29426 Solutions
Registered:

on ‎10-02-2017 21:04

on ‎10-02-2017 21:04

Unfortunately we can't help you @Anonymous
You need to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
2,822 Views
0 Kudos

Anonymous
Not applicable

on ‎10-02-2017 21:19

on ‎10-02-2017 21:19

Uh oh I have a feeling that the phone is out of stock
Message 3 of 6
2,817 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 154306 Posts
  • 658 Topics
  • 29426 Solutions
Registered:

on ‎10-02-2017 21:22

on ‎10-02-2017 21:22

That's just about the only explanation if no dispatch email has been received yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
2,812 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 133656 Posts
  • 844 Topics
  • 7624 Solutions
Registered:

on ‎10-02-2017 22:08

on ‎10-02-2017 22:08

And a constant failure with O2....

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
2,806 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 98294 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎11-02-2017 02:37

on ‎11-02-2017 02:37

Definitely out of stock. Check with customer service for stock and delivery guess estimate.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 6 of 6
2,781 Views
0 Kudos
Top Kudoed Authors
View All
Top