on 16-09-2016 13:31
on 16-09-2016 13:31
on 16-09-2016 20:02
on 16-09-2016 20:29
on 16-09-2016 20:29
Just had another crack at live chat. This agent clearly decided honesty was the best policy and said they have no stock of my order, there might not be any stock for at least 6 weeks and that my only options were to wait or cancel the order
So far that's three different things I've been told.
1. It will be delivered around the 24th - 26th.
2. You'll receive a text or email (I have thus far received neither) on the 16th to let you know when you can expect it.
3. We don't know when you can expect it but it'll probably be 6 weeks from now.
Well, my spirit is crushed enough for one night. I'll try again tomorrow. Judging by the current rate of attrition I'll probably be told to expect it in time for Christmas
on 16-09-2016 20:40
i have spoke to live chat for the 5th time and told maybe i will get it with the 4 next days they have until tuesday or i will be kicking off
16-09-2016 20:42 - edited 16-09-2016 20:44
16-09-2016 20:42 - edited 16-09-2016 20:44
Hi @Anonymous. I'm Toby, the O2 Community head.
So long as you have email or text acknowledgement from us regarding your order, keep an eye on your ‘My O2’ which should update with your order details soon. If you’ve not had any confirmations or you’ve been waiting for a long time with no order details showing on My O2, please get in touch so we can look into your particular order > http://www.o2.co.uk/contactus
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 16-09-2016 20:48
on 16-09-2016 20:59
on 16-09-2016 20:59
Hi @Anonymous,
Your details should update there soon.
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 16-09-2016 21:00
on 16-09-2016 21:03
on 16-09-2016 21:03
Hi @Anonymous,
Have you had an email confirming your order?
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 16-09-2016 21:06
on 16-09-2016 21:06
Update....
just had an email and a text message.
Enail said that my order is on it's way and text said delivery will be 19th sept with dpd.
Anyone else had this? Is it legit?
on 16-09-2016 21:09
What model? Order time?