on 16-09-2016 13:31
on 16-09-2016 13:31
on 20-09-2016 12:08
on 20-09-2016 12:08
on 20-09-2016 12:08
on 20-09-2016 12:08
on 20-09-2016 12:10
on 20-09-2016 12:15
Ok, looking at the general concensus of mostly black phones on order, why dont o2 give us the option to change the colour, this will help them bring down the backlog and will help us all who are willing to get a different colour in order to get the phone sooner?
on 20-09-2016 12:16
Text Received on Tue: No
Device: Plus 128GB Jet Black
When Preordered: 09/09/2016 1510
i didn't receive any text or email since pre-ordering! Total shambles on 02's part.
on 20-09-2016 12:17
on 20-09-2016 12:17
on 20-09-2016 12:18
Text Received on Tuesday: No
Order: Iphone Plus 128 Black
Time: 8.29 09/09
on 20-09-2016 12:20
@Anonymous wrote:
EE have just updated their customers that they got a new Order in yesterday and will be sending them out to most of their pre orders today. And they will be sending a text tomorrow to anyone who did not receive their phone with an estimated delivery day. What about o2??
Beat me to it. This is what EE said .... ** TO BE CLEAR, THIS IS AN EE UPDATE AND NOT AN O2 UPDATE
**
Update, 20 September:
on 20-09-2016 12:26
This was posted on MR.... apologies if it was someone on here
20-09-2016 12:28 - edited 20-09-2016 12:32
Well that chat really helped ...................
CS: Hi my name is, how may I help?
ME: I know that there is a waiting list for the IPhone 7 plus, i have one on pre-order and was told yesterday that it was with o2 and being processed for dispatch, However today I find out that this was false info (as i thought) but I have just received a email saying my order is now being processed, it is that same email i received on the 9th, so what does this mean?
CS: Yes there is an latest update that all the customer who have Pre-order the iPhone 7 will receive an text today.
CS: Did you receive any text from O2?
ME: nope, all i have received is the same email i received when i pre-ordered
CS: Great! that means your order is now process and you will be receiving an text soon. As we have started sending text from today.
CS: Processed*
CS: You will receive an text from O2 today about your delivery date.
CS: You will receive the text before 6:00PM.
ME: Delivery date? So somewhere o2 have my phone
CS: I don't have an update on that.
CS: But yes you will receive the delivery date of your phone today.
ME: Well thanks for being honest
CS: Yes as I don't want to give you any false promises.
CS: Dont worry you will receive your phone very soon.
CS: Congratulations Luke on your new Apple iPhone.
CS: Scott*
CS: I bet you will love the experience of your new iPhone.
ME: erm ..... thanks