Data usage

[Tommy2]

My data renewed last night at midnight and my phone was switched off all night and when I got up this morning, I had apparently used 6GB of my data already even though my phone had been turned completely off all night and I’ve only just turned it on.

Please advise

[Cleoriff]

@Tommy2

Did you check your usage in My O2?

That's a ridiculous amount to use. so I suggest you give customer services a call and ask for an explanation

https://www.o2.co.uk/contactus

[adamtemp64]

@Tommy2 As @Cleoriff says check in my o2 was it a warning of 80% data used it could just be a system glitch or a message being delivered as you phone was switched off

[jonsie]

The system will probably update and may well already have done. Easy enough to check in My O2.