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Level 1: Joiner
Posts: 1
Registered: ‎06-01-2019

Data usage

My data renewed last night at midnight and my phone was switched off all night and when I got up this morning, I had apparently used 6GB of my data already even though my phone had been turned completely off all night and I’ve only just turned it on.

Please advise
Posts: 67,044
Topics: 662
Registered: ‎14-01-2013

Re: Data usage

[ Edited ]

@Tommy2

Did you check your usage in My O2?

That's a ridiculous amount to use. so I suggest you give customer services a call and ask for an explanation

https://www.o2.co.uk/contactus

*The Game Is On*


Posts: 16,392
Topics: 292
Kudos: 1,842
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Data usage

[ Edited ]

@Tommy2 As @Cleoriff says check in my o2 was it a warning of 80% data used it could just be a system glitch or a message being delivered as you phone was switched off

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Posts: 66,014
Topics: 539
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Registered: ‎04-01-2009

Re: Data usage

The system will probably update and may well already have done. Easy enough to check in My O2.