Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎06-01-2019

Data usage

My data renewed last night at midnight and my phone was switched off all night and when I got up this morning, I had apparently used 6GB of my data already even though my phone had been turned completely off all night and I’ve only just turned it on.

Please advise
Posts: 67,044
Topics: 662
Registered: ‎14-01-2013

Re: Data usage

[ Edited ]


Did you check your usage in My O2?

That's a ridiculous amount to use. so I suggest you give customer services a call and ask for an explanation


*The Game Is On*

Posts: 16,392
Topics: 292
Kudos: 1,842
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Data usage

[ Edited ]

@Tommy2 As @Cleoriff says check in my o2 was it a warning of 80% data used it could just be a system glitch or a message being delivered as you phone was switched off

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 66,014
Topics: 539
Solutions: 3,340
Registered: ‎04-01-2009

Re: Data usage

The system will probably update and may well already have done. Easy enough to check in My O2.