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Data usage

Anonymous
Not applicable
Anybody else experiencing unusual usage of data?
Normally don’t got over 1.5g - 2 a month but the past couple of months (nothing’s changed with the way I use my device) I’ve been using 10G in 7-10 days!!
And when you ring up it takes ages to actually get to speak to a human and not a robot!
Message 1 of 16
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Anonymous
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Oh yeah they’re ‘investigating’ mine and I’m due a call in 5 day’s apparently... I’ll just wait ✋🏻
It’s the second months they’ve given me free data because of it, if that’s not accepting responsibility I don’t know what is. But saying that my contracts has been due for renewal for over a year now and I’ve threatened network change.
Message 11 of 16
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MI5
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@Anonymous wrote:
Oh yeah they’re ‘investigating’ mine and I’m due a call in 5 day’s apparently... I’ll just wait ✋🏻

Don't hold your breath Happy Dance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 12 of 16
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Cleoriff
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*Coughs* Expecting a call?? Good luck with that @Anonymous joy

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Message 13 of 16
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jonsie
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I doubt very much that a callback will happen. Not many people are chosen for this great honour.  

Message 14 of 16
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Anonymous
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Don’t worry I won’t be holding my breath, funny how they can ring me everyday for the past 5 month about an upgrade though!! ✋🏻
Message 15 of 16
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Cleoriff
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@Anonymous wrote:
Don’t worry I won’t be holding my breath, funny how they can ring me everyday for the past 5 month about an upgrade though!! ✋🏻

How astute of you to notice that @Anonymous Bouncy

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Message 16 of 16
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