cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage

Anonymous
Not applicable
Anybody else experiencing unusual usage of data?
Normally don’t got over 1.5g - 2 a month but the past couple of months (nothing’s changed with the way I use my device) I’ve been using 10G in 7-10 days!!
And when you ring up it takes ages to actually get to speak to a human and not a robot!
Message 1 of 16
2,542 Views
15 REPLIES 15

Anonymous
Not applicable
Oh yeah they’re ‘investigating’ mine and I’m due a call in 5 day’s apparently... I’ll just wait ✋🏻
It’s the second months they’ve given me free data because of it, if that’s not accepting responsibility I don’t know what is. But saying that my contracts has been due for renewal for over a year now and I’ve threatened network change.
Message 11 of 16
536 Views

MI5
Level 94: Supreme
  • 144355 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

@Anonymous wrote:
Oh yeah they’re ‘investigating’ mine and I’m due a call in 5 day’s apparently... I’ll just wait ✋🏻

Don't hold your breath Happy Dance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 16
533 Views

Cleoriff
Level 94: Supreme
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

*Coughs* Expecting a call?? Good luck with that @Anonymous joy

Veritas Numquam Perit

Girl in a jacket
Message 13 of 16
530 Views

jonsie
Level 94: Supreme
  • 93235 Posts
  • 609 Topics
  • 6978 Solutions
Registered:

I doubt very much that a callback will happen. Not many people are chosen for this great honour.  

Message 14 of 16
528 Views

Anonymous
Not applicable
Don’t worry I won’t be holding my breath, funny how they can ring me everyday for the past 5 month about an upgrade though!! ✋🏻
Message 15 of 16
525 Views

Cleoriff
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

@Anonymous wrote:
Don’t worry I won’t be holding my breath, funny how they can ring me everyday for the past 5 month about an upgrade though!! ✋🏻

How astute of you to notice that @Anonymous Bouncy

Veritas Numquam Perit

Girl in a jacket
Message 16 of 16
521 Views