Solved: Data Usage

Anonymous · ‎13-01-2017

Help- my online invoice shows multiple small ammount ( pennies) charges for idata.o2.co.uk

desitnation data event.

I have 6Gb data allowance per month and come nowhere near to using this. I've asked O2 about this and they confirm it is not a data charge but refuse to explain what all these small charges are by denying their existance. it's all online in plain view but O2 refuse to talk to you by email and only by webchat where you can't send attachments.

What are these data events? Am I being swindled?

MI5 · ‎13-01-2017

You can also call and speak to an agent http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-01-2017

You can also call and speak to an agent http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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