Contract ending

[Anonymous]

Hello my contract ends on 18th February so my phone will be fully paid for. I do not wish to keep this phone nor do I want to keep paying after my contract ends. What exactly happens when my contract ends please? Will I still be charged the same monthly amount or will that be cancelled out and I start to pay for each call, message, data usage etc? I don't wish to upgrade early either - I don't have much money to afford an early upgrade then a new phone/contract

[Curr946]

After handset paid off your Bill will drop to airtime only. If you want cancel the airtime you have to give 30 days notice by calling 202

[Cleoriff · Accepted solution]

Hi @Anonymous Welcome to the forum

Everything you need to know about ending a contract of any type is here

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Also in case you need it ...a guide to refresh http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

[MI5]

It depends if you got your contract from o2 or a third party.
If o2, your payments will automatically drop to airtime only on the same tariff costs with free mins etc.
If a third party it will carry on at full price unless cancelled.

[Anonymous]

Thank you everyone. I ordered from Carphone Warehouse, so do I have to cancel my contract with them or can I just cancel with o2?

[Anonymous]

Quick Google search and Carphone Warehouse explain I need to cancel with o2 not with them

[Cleoriff]

Yes. Follow the link to cancel in my first post. ..

[Bambino]

Two threads on the same topic from the OP now running.

[Cleoriff]

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@Bambino wrote:

Two threads on the same topic from the OP now running.

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Didn't see the other one Lou. I am answering on the one I posted on first thing. Never mind all info given now....:smileywink:

[jonsie]

Déjà vu