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Anonymous
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Charges whilst abroad

I was in Australia between 27 January and 19 February this year. I made no phone calls and sent and received one text. I was charged £75. Can anyone explain this? 

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Posts: 100,581
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Registered: ‎04-04-2012

Re: Charges whilst abroad

Your MyO2 will give you a full bill breakdown of charges http://www.o2.co.uk/myo2 or call customer service http://www.o2.co.uk/contactus
I suspect it could be a data charge but we cannot see your account on here @Anonymous
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 86,722
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Registered: ‎14-01-2013

Re: Charges whilst abroad

God that's pretting shocking....£75? Thank god @Anonymous didn't use their mobile for the whole trip!!

*The Game Is On*

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Posts: 100,581
Topics: 546
Solutions: 12,789
Registered: ‎04-04-2012

Re: Charges whilst abroad

It's only 12.5mb of data so easily incurred.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)