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Change of surname due to marriage

Anonymous
Not applicable
How do I change my surname on my account
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Cleoriff
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Hi @Anonymous Usually by following the info here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

However there appears to be a problem with the link to the form and O2 are sorting it...

However you can send the info with scanned copies of your name change from your marriage certificate to this address

Correspondence Management Team

PO Box 202,Houghton Regis

LU6 9AG

 

Alternatively you can fax it to 0870 600 2402.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 4
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Cleoriff
Level 94: Supreme
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Registered:

Hi @Anonymous Usually by following the info here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

However there appears to be a problem with the link to the form and O2 are sorting it...

However you can send the info with scanned copies of your name change from your marriage certificate to this address

Correspondence Management Team

PO Box 202,Houghton Regis

LU6 9AG

 

Alternatively you can fax it to 0870 600 2402.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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MI5
Level 94: Supreme
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The process is that you fill in a form ans send it in with your marriage certificate, but the form isn't working at the moment http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
Might be wiser to call customer services for now http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Apparently it will be changed within 5 working days of receiving the documents. 

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