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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8029 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 366684 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 7 issue / returns policy

Hi bought an iphione 7 on the 5th of August and today it has switched off and wont come back on. Have tried holding the power on button with volume down and charging it but the screen remains black. Can I just retrun for a replacement at the o2 shop ...

Anonymous by Not applicable
  • 2623 Views
  • 6 replies
  • 0 kudos

Resolved! No Caller ID

Hi, I was wondering is it possible to stop or identify an unknown caller? It’s becoming very irritating and to the point I feel unsafe using my phone.

Anonymous by Not applicable
  • 12478 Views
  • 4 replies
  • 1 kudos

Resolved! My daughter has had her phone stolen

My daughter has just had her I phone stolen (no it doesnt appear that the find my iphone thing was switched on). I need to actually speak with a human being to resolev a few things .... but there are no phone numbers to call and I need to put a hold ...

Anonymous by Not applicable
  • 2451 Views
  • 2 replies
  • 0 kudos

Resolved! New contract

Hi,My device plan is currently ending on the 9th October, I want to keep the same phone and just wondered what deals you have for sim only contract?

Anonymous by Not applicable
  • 2075 Views
  • 2 replies
  • 0 kudos

Resolved! calling europe

how does it cost to call my daughter in hungry 02 to 02

whu1965 by Level 1: Joiner
  • 2454 Views
  • 2 replies
  • 0 kudos

Resolved! Lost iPhone in Honduras

Hello. My name is Gary Neeson and the reference number is [removed]. Can someone get back to me?

Anonymous by Not applicable
  • 1799 Views
  • 2 replies
  • 0 kudos

Resolved! Iphone 7 Plus Like New

When will the iphone 7 Plus 128GB Like new (Perfectly Fine) going to drop down in price and how much will it be?

Anonymous by Not applicable
  • 3948 Views
  • 8 replies
  • 0 kudos

Resolved! Frustration of paying unsolicited charges

How does one deal quickly and effectively with unknown charges that were definately not known to the user?I recently researched a premium rate charge to a company I have never heard of.Code 65017 - Win 50K.co.uk. The advice given was to contact the f...

Anonymous by Not applicable
  • 2137 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking phone

O2 live chat doesn't seem to be working, I'm not given a typing box to correspond.My query is that I'm have problems with O2 and my request to unlock my phone. Is this because my account is already closed with O2?

Anonymous by Not applicable
  • 1780 Views
  • 2 replies
  • 0 kudos

Data

HelloI’ve just had a text message off o2 saying I’ve used 80% of my data and went to check my o2 app to see how much data I had left,and I still have 15gb of data left out of 20gb. I’m now comfused someone please help. TIA

Anonymous by Not applicable
  • 2056 Views
  • 3 replies
  • 0 kudos