Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! using my mobile in Australia

I want to use my Apple iphone in Australia to receive texts and phone calls from the UK and do not intend to buy a local a local SIM card. Do I need to inform O2 so that they can unlock my phone or will it work with my present SIM? I own my phone and...

Resolved! Premium

Has anyone had premium charges on there bill that is on bill every month and you did not call or whatever you ment to do and can’t stop it what have you done about it I’m at my wits end

My 02 iPhone

iPhone 6 Hi my iPhone is water damaged and I’m looking to get it replaced iv got insurance on the phone [message text copied from tags field]

Data not showing

When tarrif change is implemented the iPhone need a network reset otherwise no change will show on the my o2 app as far as data is concerned

how much are 08345 calls on a monthly contract

how much are 08345 cALLS on a monthly contract

Resolved! End of contract

HelloI wanted to know if I can pay off my device plan n cancel my airtime immediately ???

Resolved! IMEA

Can you tell me what an IMEA number is? I have lost my phone and have to let the rail services know this nuumber. Thanks

Resolved! Collect from store

Hi! I am a new customer to o2 and have chosen to collect my order from store. I've just noticed that my passport has expired and I have an old style driving licence without photo. Will the store be able to accept my passport as ID?

iPhones cannot send and receive e-mail without Wifi

We have been battling this out with O2, Apple and our IT department for 11 months but noone is able to resolve why none of our iPhones (6, 7, and SE) can access e-mail when not connected to wifi, and everyone blames the other party. I am now hoping t...

Resolved! Replacement sim card

Hello, at present I have an iPhone 4s but now I'm buying a second hand 6s. Can anyone tell me if the 4s sim will fit the 6s and if not, how do I order a new one without going to a store? I'm on pay as you go go and want to keep my existing number. ti...

O2

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