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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9088 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382252 Views
  • 4 replies
  • 0 kudos

Why can't I track my phone

I have taken my phone to the 02 shop they said I could track my repair online I put my repair number in but it keeps saying no repair was found.

Tracy2 by Level 1: Joiner
  • 4794 Views
  • 10 replies
  • 0 kudos

Resolved! re upgrade and conflicting information

i seemed to have a successful upgrade today , i was told that i could collect my new phone today as the operator had confirmed store etc and all seemed fine instock and correct , she had said that out of stock with o2 , but i could collect today at s...

Anonymous by Not applicable
  • 4045 Views
  • 4 replies
  • 0 kudos

Resolved! O2 wifi

My 02 WiFi not working since updating my iPhone 6+ to 11.2 Please can u help. Thanks.

Anonymous by Not applicable
  • 4662 Views
  • 6 replies
  • 0 kudos

Voicemail iPhone 6s

Hi, since the ios 11 updates, my voicemail hasn't worked. I've spoke to customer service 3 times each one promising a call back and nothing. I need to get my voicemail working as its needed for work. I've tried all the ways you are told too, but nada...

Anonymous by Not applicable
  • 2733 Views
  • 1 replies
  • 0 kudos

Resolved! unlocking handset to any network

I have just upgraded my handset and have requested my new handset be unlocked to any network. Any idea how long it takes for this to be processed?

Anonymous by Not applicable
  • 5669 Views
  • 15 replies
  • 0 kudos

Resolved! iOS11.1.1 - Frozen Iphone Screen

Dear all, Despite updating the firwmare to iOS11.1.1, I am still experiencing frozen/unresponsive screen on my ipohone 8 plus. This is more common when I am trying to disable Airplane mode after a long period (e.g. 5 hours). Anyone having this proble...

mavericke by Level 3: Thinker
  • 5579 Views
  • 5 replies
  • 0 kudos

Resolved! How can I get family plan discount?

I got new iPad Pro from O2 shop for a week and been waiting for text message from O2 about family plan discount but I didn’t get any text messages.i have already tried to text to 21500 but it doesn’t work.how can I do?

Anonymous by Not applicable
  • 4888 Views
  • 3 replies
  • 0 kudos

Resolved! Smashed screen

I have smashed my screen,can I get it repaired if it is still under the 1 year warranty

Anonymous by Not applicable
  • 4455 Views
  • 3 replies
  • 0 kudos

Resolved! help

cant find my o2 

Toploft by Level 1: Joiner
  • 3937 Views
  • 4 replies
  • 0 kudos

Resolved! Change of device

How do I change the device on the app? I used to have à Samsung but now I have a Iphone?

Anonymous by Not applicable
  • 7117 Views
  • 4 replies
  • 0 kudos