on 27-10-2020 10:43
I tried to enter a game on radio where i have to send tct to number 63103 but its says message not delivered, i tried to send txt for last past month but i can never send txt, could you please support me.
on 27-10-2020 11:39
You might have a spend cap applied to your account which prevents sending messages to short numbers.
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen if you have to.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here