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Can't activate my sim on Iphone 5

Anonymous
Not applicable

hey, i've just picked a nanosim from o2 and popped it into my brand new iphone 5. it says No Service. i went to the phone call button to try to activate it and it drops the call immediate, so i can't activate it? what am i doing wrong?

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MI5
Level 94: Supreme
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You need to call from a landline or activate it online. Details are in the SIM pack....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
You need to call from a landline or activate it online. Details are in the SIM pack....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
Did you pick up a payg one.

Wondering they have given you a sim swap one which is blank instead of a normal nano sim

I assume your iPhone 5 is unlocked.

Try also hooking it upto iTunes to activate it.
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