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Call voicemail

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Voicemailnumber
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on ‎17-01-2020 21:57

on ‎17-01-2020 21:57

Hi i used to see all the numbers who called and left a voice message now all it says is call voicemail!!!! Does anyone know why? I have tried everything even rang 02 but the women didn’t get what i ment and set my voicemail to show on screen when left
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MI5
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on ‎17-01-2020 22:04

on ‎17-01-2020 22:04

@Voicemailnumber 

Sounds like you don't have the iData bolt on.

If you have recently upgraded or changed tariff, they sometimes forget to add it.

Call customer service to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
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Registered:

on ‎17-01-2020 22:04

on ‎17-01-2020 22:04

@Voicemailnumber 

Sounds like you don't have the iData bolt on.

If you have recently upgraded or changed tariff, they sometimes forget to add it.

Call customer service to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Voicemailnumber
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on ‎17-01-2020 23:32

on ‎17-01-2020 23:32

I done that talk thing online and the woman said shes reset everything!!!!!!! Has she .... it still the ssme
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MI5
Level 94: Supreme
In response to Voicemailnumber
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on ‎17-01-2020 23:45

on ‎17-01-2020 23:45

@Voicemailnumber 

I wouldn't trust chat to do it right.

Call 202 in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Voicemailnumber
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on ‎18-01-2020 09:48

on ‎18-01-2020 09:48

All sorted now thanks folks
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