Call forwarding

[Anonymous]

Hi all,

I have a 4S. Call forwarding has never been a problem before but two times out of the last three I have been unable to cancel a divert that I'd set up. This has caused some real problems for my work and is very frustrating.

The online advice suggests calling ##002# to cancel all diverts but this just doesn't work and all I get is a list of "setting erasure failed" messages. The problem sorted itself out after about six hours last time but even this was annoying.

Any ideas anybody?

[Anonymous]

Is the firmware upto date on the phone?

[Anonymous]

On that note has anything updated recently on the phone? 

[Anonymous]

Everything is up to date (just checked to make sure) and it hasn't updated for a good few weeks.

[Liquid]

Try *#21#

[Anonymous]

I've given that *#21# a go but still no joy.

Tried a few times but came up with a number of "setting interrogation failed" messages each time. 

[amcleod]

You should be able to turn off call forwarding by going to

Settings>Phone>Call Forwarding then toggle the slider to off.

[Anonymous]

Yeah, that's how it normally turns off.

However, because of this fault I can slide the actual control thingymibob to both the ON and OFF positions without it actually affecting the call forwarding itself.

I've turned call forwarding off a hundred times in the way you've confirmed but on a couple of annoying occasions it has proven impossible to cancel!

[Liquid]

That is wierd:(

I'm going to hunt for another variant for you.


Is this problem present since the update?

[Liquid]

Just for reference *#002# turns on forwarding for all calls. Or at least it appears to on my phone.