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CHANGING ADDRESS ON 02

Anonymous
Not applicable

I am finding it impossible to change my address on 02. There seems to be no easy way to do this. You go to Devices, to Bills at the top pf the page but there is nothing at the bottom of the page as stated to indicate that you can change your address.

 

What am I missing please?

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jonsie
Level 94: Supreme
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You need to open your latest bill and you will see the option under payments. 

billing addres.png

[image size changed]

 

View solution in original post

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jonsie
Level 94: Supreme
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Registered:

You need to open your latest bill and you will see the option under payments. 

billing addres.png

[image size changed]

 

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MI5
Level 94: Supreme
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You'll need to set up a PIN code the first time you try and log into that section, so you'll need your phone with you to do it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MercedesS
Former Staff
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Hello @Anonymous, welcome to the O2 community! 

We hope you have changed your address by now. If not, please let us know to help you further, but @jonsie picture shows where you can do it perfectly!

Thanks, @jonsie and @MI5 Hero for your marvelous help! 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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