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Blocked phone coz it was lost now found it, But still cannot get service

Anonymous
Not applicable

Useless chat line no service what do I have to do to sort this ?

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Bambino
Level 85: Esteemed
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If you reported your phone as lost and it was blocked, what would you expect? Wouldn't you want that to happen? Call Customer Services and give them your details. When you pass the security check I'm sure they'll be happy to unblock your phone for you.

I DO NOT WORK FOR O2



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adamtemp64
Level 66: Unequalled
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You need to call o2 all contact details are in the contact us page

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
Level 85: Esteemed
  • 23953 Posts
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Registered:

If you reported your phone as lost and it was blocked, what would you expect? Wouldn't you want that to happen? Call Customer Services and give them your details. When you pass the security check I'm sure they'll be happy to unblock your phone for you.

I DO NOT WORK FOR O2



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Anonymous
Not applicable
You will need to let any insurance company you may have lodged a claim against for the loss that you have recovered the handset.
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