on 17-05-2013 11:25
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on 17-05-2013 11:25
I changed the details of my monthly tariff (effective midnight last night) to allow me more data.
Today I can't get on the internet at all. When I click Safari it says
"could not activate mobile data network"
"You are not subscibed to a mobile data service"
In my settings/wifi my connection to join wi-fi networks is enabled, I am home but my home wi-fi isn't showing up either, Please help!
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on 17-05-2013 11:43
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on 17-05-2013 11:43
settings> general> mobile data / cellular data> mobile data network change first one to mobile.o2.co.uk and restart the iphone
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 17-05-2013 11:29
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on 17-05-2013 11:29
What is it saying in my-o2 on here for your tariff ?
If not showing as an iphone data bolton ring o2 and get them to change it to iphone one.
You can try the other apn mobile.o2.co.uk to confirm this.
None of this should have affected your wifi connectivity.
Have you done the usual things like turning iphone off and on or a full reboot of iphone ?
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 17-05-2013 11:34
I've tried re-booting my phone but thats not changed anything.
When I look on my o2, it tells me the bolt on is "1GB of uk data" , is that the problem?
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on 17-05-2013 11:36
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on 17-05-2013 11:36
could be try the other apn if it works just get o2 to change it to an iphone one then change apn back to idata.o2.co.uk
But the wifi issue is strange have you tried forget this network and setting it up as new?
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 17-05-2013 11:38
How do I try the other apn network? Sorry
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on 17-05-2013 11:43
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on 17-05-2013 11:43
settings> general> mobile data / cellular data> mobile data network change first one to mobile.o2.co.uk and restart the iphone
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services