Apple watch ultra cannot connect to mobile data

[Wps7581]

Hi 

This seems quite a familiar issue, but i have purchased my apple watch ultra from O2 and cannot connect the mobile data.

I have had tech involved they have removed the account and added again, i have deleted, reset re-paired the watch more times than i can count but still get the same message.

Oops, something went wrong . Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 106.

i really hope someone can help this is very frustrating.

[gmarkj]

The reason it goes to private messaging is so the o2 advisors can ask for personal details and get permission to look at people's accounts @Squiglet .

As you are having this problem let's get @O2Sarah- to get in touch to see if they can help...

[Haggis39]

Hi just to let everyone know I’ve had the 106 error issue since November. I tried today and now it appears I have managed to link my plan via the watch app and the issue must be fixed. I erased the watch about a week ago and removed it from iCloud and waited until today and I have managed to request a data plan and hopefully in 24 hours it will be active. Hope this helps all of you waiting to add a Watch plan to your account who have had the 106 error issue.