Apple Watch

[Checkout]

Hi I’m trying to purchase an Apple Watch series 5 and I go through the checkout of putting my card details in for the £20 upfront payment and then it comes up saying ‘ Louise something went wrong we will release your refund ASAP’ 🧐🧐🧐

[Cleoriff]

@Checkout 

I would call O2. Don't try ordering it online again.

All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

Try the one ending 4005

[Checkout]

This is the 3rd time it’s happened to me now, when I ring them they just say don’t worry your £20 will be refunded with 72hours which twice now has been, BUT I want the watch 🧐🧐🧐

[Cleoriff]

@Checkout 

It's probably out of stock. Despite what the website says, O2's ordering system isn't live.

It will say 'in stock' when it isn't.

[LukasB]

Hey @Checkout did you manage to get the watch or are you still having this issue?