Apple Watch s7 - data plan stuck on "activating"

[RebeccaBrown]

New Apple watch is stuck on "activating". I've purchased data add on for the watch through my o2 account.  I have reset/re-started both the watch and the phone multiple times. The problem doesn't seem to be the watch (which works in every other respect) but with o2. 
Any advice? 

[adj1979]

there is an issue currently with o2 and the iphone/watch contracts, mine hasnt worked for over a week now along with my phone!! ring them they will add you to list of customers to sort?

[leedgreen]

Me too! it's been like this for 3 weeks and I have called serval times and keep being told it will be sorted in the next 24 hours! 

[DarrellB]

My airtime plan had activated but wouldn’t connect to cellular. Now it’s gone back to activating again. This has gone on since before the end of March. It’s a joke now. 

[MI5]

@RebeccaBrown @DarrellB @leedgreen @adj1979 

It's worth disabling 5g on your phones as some have found that fixes it whilst O2 sort out the issue.

You need to reboot phone and watch after.

[Themadwife]

Same problem here- went into store and guy is doing his best - keeps calling me every 2 days to update me ! 🤞🤞