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Apple Watch not activating

BuggsUK
Level 1: Joiner
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on ‎21-09-2019 18:38

on ‎21-09-2019 18:38

So I swapped my sim over to esim and that’s working fine but the data plan will not activate on my watch.

Tried resetting the watch and repairing.

Spoken to Customer Service and time to wait 24 hours but when I leave the watch app and go back it asks to add a data plan no sign of it pending.

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BuggsUK
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In response to Marjo
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on ‎23-09-2019 13:39

on ‎23-09-2019 13:39

Still the same, spoken to CS, waiting for a call back which should be within 5 days.
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Marjo
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on ‎25-09-2019 13:10

on ‎25-09-2019 13:10

@BuggsUK wrote:
Still the same, spoken to CS, waiting for a call back which should be within 5 days.

Feel free to notify us in case you're still stuck after the given timeframe, and we can get someone from our Gurus team to have a closer look to help with this. Any progress since the 23rd?

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