05-01-2023 19:01
Hiya!
Seen this being posted a few times, but I need help!
Upgraded my series 5 to an ultra and at the same time paid off my 13 pro max and when to a o2 sim only on a monthly plan.
I have been unable to add my mobile plan onto the watch, and after talking to the support agents and suggesting that a re-set of the e-sim was needed (saw that was the fix for some) I was informed a ticket would be raised with Apple. No surprise to never be contacted by Apple!
can anyone help me here, as its a feature i’m paying for!
😩
Solved! Go to Solution.
16-07-2023 21:01
16-07-2023 21:01
Ah, thank you MI5 this is where I have misunderstood.
I thought I could just add the watch to my current plan and wasn’t seeing how O could do that!
Is the fee a one off connection or a pay monthly?
16-07-2023 21:16
16-07-2023 21:16
It's a monthly fee for the watch data which is needed to make and receive calls when away from your phone.
No need for it if you always have your phone with you, just connect your watch to phone via Bluetooth.
17-07-2023 07:40
17-07-2023 07:40
Unfortunately I don’t do social media . Part of the reason why I want an Apple Watch cellular so I’m not engaged in that world .