Hi guys cheers for the update and sorry to hear you're still both waiting to hear more. I'm happy to also check on my end to see if we can find out any additional info for you or speed things up in any way - I'll need a few additional details for this so watch out for a Private Message here on the forum shortly! Hang in there.
Good morning @CBB , I've just replied to your PM.
@C3PO Sorry to hear you're also having some trouble with your watch. 😞 As we have a customer service team specialising in the Apple Watch, have you tried contacting customer support to help with the issue and check your account? If you have and you're still stuck, I'm happy to try get someone to look at this for you on my end.
I'm also having the same issue.
When I first got the watch it worked fine on cellular but I needed to clear my phone (its been years and was clogged up with rubbish) so i reset my phone and started afresh. Now it says I have no data plan (and that O2 dont support mobile data on the watch!). I spoke to someone yesterday who didn't really have a clue and gave me the same BS that everyone on here is saying (someone from higher up is looking into it and will call me). No call yet.
Why do I have a Mobile Data plan when I can't use mobile data?
Help would be appreciated or i am considering returning the watch
Having exactly the same issues. My best guess is they launched and weren't quite ready too! Series 4 watch and SE 128GB. Had enough now, will not connect to data plan. Error code 57 although others have appeared at times.
Why cant they just be honest about it and say Sorry, we messed up. Send your Watch back for a full refund or at least honor 6 months free connection, when they finally manage to patch the problem.
Getting mighty close to going elsewhere....