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Forum Posts

Can’t make calls or texts

Can anyone help? iPhone has stopped working on texts and calls. It just says “Searching” where should have the normal network/signal strength. Thanks

Amanda16 by Level 1: Joiner
  • 534 Views
  • 3 replies
  • 0 kudos

Resolved! Help with unblocking my iPhone to use in another country with another sim

I need help to unblock my iPhone to use in another country with another sim. can you please help me. I’ve got a new phone now, but my iPhone 7 fell and the screen was broken . I have fixed it and now want to use it in South Africa with a different SI...

ElizBeth by Level 1: Joiner
  • 743 Views
  • 5 replies
  • 0 kudos

Unlock iphone 7

Hi All, I have a new iphone 7 issued to me from apple after they damaged my old phone while trying to repair it. The new phone is locked to O2. How do i get this unlocked. o2 online says use my O2 online but i cant find where i submit a request to un...

buckquat by Level 1: Joiner
  • 1117 Views
  • 14 replies
  • 0 kudos

Settings icon

Why has my settings disappeared from my screen

PRINNI by Level 1: Joiner
  • 1118 Views
  • 9 replies
  • 0 kudos

Broken iphone 7 home button

Hii found my i phone 7 home button had a tiny crack on it right at the edge which rendered the button inoperable and has started to get hot to the touch for no reason. i have sent this off for reapir through o2 and i believe this should be covered by...

Anon03 by Level 1: Joiner
  • 1525 Views
  • 10 replies
  • 0 kudos

Resolved! MY ORDER

Where is my order ?- [Removed] Odered yesterday - not recieved email confirming depatch,

Anonymous by Not applicable
  • 2491 Views
  • 5 replies
  • 0 kudos

Resolved! unlockingphone

I used to have a contract with o2 and I find that my old iphone 4 needs to be unlocked - why is it so difficult to arrange, both online and over the telephone - can anyone please explain why its so difficult and tell me how to do it

Resolved! Mobile data not working

Hi allI recently had my iphone x stolen. When the new SIM arrived from 02 I put it in a borrowed iphone and discovered that the mobile data wasn't working. It would make and receive calls anywhere but no text / email / browsing when out of wifi zone....

Resolved! network query

hi i just got a iphone xs max with o2 just wondering will it be locked to o2 network only before i use the sim or can i use different network in the phone or do i have to get it unlocked thanks

boomboytv by Level 1: Joiner
  • 598 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelling call forwarding

Hi, I've cancelled a call divert that I had on my iPhone but calls are still going through to the other number. Any ideas please?thanks

Suzie_q by Level 1: Joiner
  • 975 Views
  • 2 replies
  • 0 kudos