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Apple Watch - Code 49

LottsWatts
Level 1: Joiner
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I am trying to add mobile data for my Apple Watch but it keeps showing Code 49. I’ve tried to get through to soeak to someone at O2 (as the error message has said I need to) but I can’t get through to an actual person. Any help on this Code 49 would be greatly received. Thank you slight_smile 

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MI5
Level 94: Supreme
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@LottsWatts 

Do you have a direct debit set up to pay your bills and is wifi calling active on your account and phone?

If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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LottsWatts
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Hi - yes I do. I had to unpair my watch after the latest IOS update kept draining my battery and it’s since repairing that I’ve had an issue. 
I’ll try contacting them on Instagram - thank you! 

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L_W_Ward
Level 11: Motivator
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Hi, I’ve been looking and i can’t find anything about an error code 49 on the Apple Watch. Did you get through to O2 via live chat? If so, and resolved, can you let us know what it was so we can help anyone else who has this issue. 

iPhone 12 Pro,
iPad Pro 12.9 2018,
iPad Mini Series 6,
Apple Watch Series 7 Graphite (Smarty),
Apple Watch Series 6 Sport (Bluey),
Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
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