Anyone else's 6 not working - constantly searching for signal

[Anonymous]

Got my silver 6 64gb earlier, did my sim swap all good, it changed over as it should and was calling and sending texts, but now just saying searching where signal bar is?

Tried restarting, tried off then on both several times still searching tried new sim in my 5 works fine gets signal no problem so doesn't seem to be the sim but the phone??

Anyone else got this issue?

[Anonymous]

Could be that the number is still being ported. 

That said mine had no wifi signal for ages couldnt find anything, turned it off and back on and its been an issue since.

[Anonymous]

It worked earlier though so surely the number went across

[viridis]

that and the fact it also works in the 5.

try setting the iphone to just 2g/3g and see if that helps

it may just be stuck looking for a 4g signal

[Anonymous]

Hi

 Look in Settings , Carrier, is automatic toggled on. If not try manually choosing O2 UK.

Remove the sim and clean it ensuring its seated in the sim tray.

Try Settings , General , Reset, Reset Network Settings.

If no joy press the sleep wake button and home button together until the apple logo appears and let go.

If still no joy and the sim works in another phone fine then seek assistance from the shop you got it from to swap it out or make an appointment at an Apple Store to see the guys at the Genius Bar here https://www.apple.com/uk/retail/geniusbar/

[Anonymous · Accepted solution]

Turned it on this morning and it's fine, weirdly last night didn't have carrier in settings

[Anonymous]

If you get any mor problems it's worth resetting network settings as mentioned above

[Anonymous]

Spoke to soon not working again! Tried all of the above doesn't solve the problem going to do a restore

[Anonymous]

Hi

You may need to call O2 to have your account checked as the sim swap may be the issue.

http://www.o2.co.uk/contactus

[Anonymous]

Don't think its the sim works in my iPhone 5 ok