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All incoming calls going to voicemail

Amitav
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After doing a Reset Network Settings, all incoming calls are going straight to Voicemail. I have turned Voicemail off using 1760. It doesnt make any difference whether I dial 1750 to turn it on either. I can make outgoing calls and use data & WIFI. Signal level is good. Have switched off and restarted. 

Device - IPhone11. Any help would be appreciated.

Thanks 

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MI5
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@Amitav 

Try dialling ##002#. This is the short code to cancel all diverts, including Voicemail 901. You then need to dial 1750 to switch voice mail back on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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You can also dial
**61*901*11*30# then press 'call' which will extend the time before voicemail kicks in to 30 seconds.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Amitav
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Hi MI5,

Thanks for your suggestion for resetting the diverts. That has got it working again. I had tried it once before  ( before I restarted my phone) and it didn't make any difference. So, second time lucky.slight_smile

 

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Amitav
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Yes, I do use this command quite a lot - I usually set it to 25 seconds, as the default O2 setting is about 10 seconds or so which is way too short. Thanks for your tip.
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MI5
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You're welcome mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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