Solved: Accessing the Internet

Anonymous · ‎11-11-2013

I have only just received my Iphone 5S , unless i am at home on wireless connection i cannot access the Internet at all The 3G symbol is showing on the screen and my data roming is on . I have 2GB as part of my contract , everything is switched on . SIRI & voice activated texts only work with wireless connection as well .

MI5 · ‎15-11-2013

You don't have to have a passcode set, although it is advisable. You can turn off passcode in settings >General >Passcode lock

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎11-11-2013

Try resetting the phone by holding down the sleep/wake button and the home button until the apple logo appears

perksie · ‎11-11-2013

Do you have an iPhone tariff?

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎11-11-2013

Settings , general , reset , reset network settings.

Is worth a try.

Also go into your software update in the phone or in iTunes to make sure any carrier updates are not waiting to be completed.

Anonymous · ‎15-11-2013

I did as you said & its asking for a pass code , I didn't know I needed one .

MI5 · ‎15-11-2013

You don't have to have a passcode set, although it is advisable. You can turn off passcode in settings >General >Passcode lock

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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