This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Accessing the Internet

Go to solution
Anonymous
Not applicable

on ‎11-11-2013 13:37

on ‎11-11-2013 13:37

I have only just received my Iphone 5S , unless i am at home on wireless connection i cannot access the Internet at all The 3G symbol is showing on the screen and my data roming is on . I have 2GB as part of my contract , everything is switched on . SIRI & voice activated texts only work with wireless connection as well . 

Message 1 of 6
3,099 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎15-11-2013 16:59

on ‎15-11-2013 16:59

You don't have to have a passcode set, although it is advisable. You can turn off passcode in settings >General >Passcode lock
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 6 of 6
3,031 Views
0 Kudos
5 REPLIES 5

Go to solution
Anonymous
Not applicable

on ‎11-11-2013 13:43

on ‎11-11-2013 13:43

Try resetting the phone by holding down the sleep/wake button and the home button until the apple logo appears
Message 2 of 6
3,098 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎11-11-2013 13:45

on ‎11-11-2013 13:45

Do you have an iPhone tariff?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 6
3,096 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎11-11-2013 13:57

on ‎11-11-2013 13:57

Settings , general , reset , reset network settings.

Is worth a try.

Also go into your software update in the phone or in iTunes to make sure any carrier updates are not waiting to be completed.
Message 4 of 6
3,091 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎15-11-2013 16:54

on ‎15-11-2013 16:54

I did as you said & its asking for a pass code , I didn't know I needed one .

Message 5 of 6
3,034 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎15-11-2013 16:59

on ‎15-11-2013 16:59

You don't have to have a passcode set, although it is advisable. You can turn off passcode in settings >General >Passcode lock
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
3,032 Views
0 Kudos
Top