5G Not Kicking in when Wi-Fi Turned Off

MRSH1262 · ‎27-09-2024

I have an O2 sim in my iPad. When I turn Wi-Fi off it doesn’t revert to 5G as it has always done in the past.

MI5 · ‎27-09-2024

Maybe a local issue

Guide: How can I sort out my network issues?

https://www.o2.co.uk/apps/my-network

Or check with Apple https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MRSH1262 · ‎27-09-2024

Hi MI5 - thanks for replying.
Not sure it's a local issue. My iPhone immediately goes to 5G when I disable Wi-Fi!

MI5 · ‎27-09-2024

@MRSH1262

Could be a sim issue but I'd get Apple to run diagnostics first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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