3G data usage

[Anonymous]

My 3G data usage is constantly running out added three bolt one this month it seems to be ever increasing!
I can't find on the website where my usage is detailed only an overall amount. Please advise where I can find this detail & also advice as to why my data usage keeps running out!

[Anonymous]

Hi

That is a conundrum as no connection should have occured when Mobile Data is turned off.

You could ask O2 when the connection happened.

Apple did include a patch to rectify a bug that was allowing data connection when receiving normal texts. This should have been rectified by iOS 8.0.2

[Anonymous]

This is the link to iOS 8.0.2 and what it fixed

http://support.apple.com/kb/DL1758

"Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages"

[Anonymous]

I'm on version 8.0.2

[Anonymous]

Okay well that's all I could find in connection to the recent iOS.

It's an avenue to follow advice to have a Genius Bar at an Apple Store to run a diagnostic via an appointment.

An end user can report back issues here https://www.apple.com/feedback/ too.

[Anonymous]

Is it normal it uses 6.6mb just go check emails and facebook?

[Anonymous]

Do you have auto play of videos on Facebook disabled.

Emails with attachments such as images use more data for example.

[MI5]

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@Anonymous wrote:
Is it normal it uses 6.6mb just go check emails and facebook?

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How long is a piece of string?

Perfectly normal if your emails had downloaded attachements and facebook was very busy...

Not normal if just one email and one update on facebook 😞

[Anonymous]

I will check the facebook videos settings - where do I find this?

[MI5]

Open the app and go into settings. Look for "Video Autoplay" and turn it off or WiFi only.