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3G data usage

Anonymous
Not applicable
My 3G data usage is constantly running out added three bolt one this month it seems to be ever increasing!
I can't find on the website where my usage is detailed only an overall amount. Please advise where I can find this detail & also advice as to why my data usage keeps running out!
Message 1 of 19
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18 REPLIES 18

Anonymous
Not applicable
Good morning....
What phone u got because u can check through ur phone settings go into data usage
Thats how i check my samsung galaxy s5...
Message 2 of 19
3,763 Views

Anonymous
Not applicable
Iphone 5
Message 3 of 19
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Anonymous
Not applicable
I think u go into settings that into cellular
And it should show there
Message 4 of 19
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Anonymous
Not applicable
Than*
Message 5 of 19
3,750 Views

MI5
Level 94: Supreme
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Registered:
As mentioned, your phone will give you a breakdown of data usage, however, your problem is not uncommon with iPhones.
These is a bug that either uses or misrepresents data and has been an issue across all networks worldwide for the past 2 or more years.
It's random and doesn't effect everyone but there is no logic to it when it does hit you.
Best way to avoid it is to get a non apple phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 19
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Anonymous
Not applicable
As stated check in Settings , mobile and each app will show what's using what. If you've not used it before then reset the stats and watch it for a month.

You can ask a Genius Bar at apple to run a diagnostic on it via an appointment here http://www.apple.com/uk/retail/geniusbar/

As intimated some are expressing concerns and some are not. Your choice to change handset or not.

A good help thread is http://community.o2.co.uk/t5/Off-topic/iOS-8-Battery-Saving-Tips/m-p/759681/highlight/true#M33337nwh... covers battery saving and data saving tips.

Message 7 of 19
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Bambino
Level 84: Resplendent
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Registered:

When you're not in need of your data, go into your settings and switch it off. If you don't, it will check Facebook constantly if you have it installed, and keep updating your other apps in the background. 

I DO NOT WORK FOR O2



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Message 8 of 19
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Anonymous
Not applicable

You could also check your emails.

 

If your have a messages in your outbox that haven't sent, the phone will constantly try and resend them and eat up your data allowance.

Message 9 of 19
3,634 Views

Anonymous
Not applicable
I've turned my mobile data off so only using wi fi now at home & reset my mobile data usage to 0 but it still says this morning that ivecused 30kb why would this be?
Message 10 of 19
3,592 Views