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106 error code

Sm401
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Trying to set up my Apple Watch with a data bundle connected to my o2 pay monthly plan, when I’m prompted to set up mobile services I get a message saying contact 02 quoting error 106, 3 calls to 02 and no solution, has anyone managed to overcome this.

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MI5
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@O2Emma ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Emma
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Hi @MI5 I will pick this up thanks .

Hi @Sm401 I will send you a private message to look into this for you .

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Haggis39
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Hi just to let everyone know I’ve had the 106 error issue since November. I tried today and now it appears I have managed to link my plan via the watch app and the issue must be fixed. I erased the watch about a week ago and removed it from iCloud and waited until today and I have managed to request a data plan and hopefully in 24 hours it will be active. Hope this helps all of you waiting to add a Watch plan to your account. 

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Buz52
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I too had the same error since November and as of today, as @Haggis39 states, it appears to have been fixed and I have managed to add a data plan to my Ultra and am now successfully connected 

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Refazc
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Hi I have the same error. Can anyone help me with this please?

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Refazc
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@O2Emma ?

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gmarkj
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Emma and the other community advisors no longer provide support here @Refazc so you will have to persist with the normal customer services routes.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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