106 error code

[Sm401]

Trying to set up my Apple Watch with a data bundle connected to my o2 pay monthly plan, when I’m prompted to set up mobile services I get a message saying contact 02 quoting error 106, 3 calls to 02 and no solution, has anyone managed to overcome this.

[MI5]

@O2Emma ?

[O2Emma]

Hi @MI5 I will pick this up thanks .

Hi @Sm401 I will send you a private message to look into this for you .

[Haggis39]

Hi just to let everyone know I’ve had the 106 error issue since November. I tried today and now it appears I have managed to link my plan via the watch app and the issue must be fixed. I erased the watch about a week ago and removed it from iCloud and waited until today and I have managed to request a data plan and hopefully in 24 hours it will be active. Hope this helps all of you waiting to add a Watch plan to your account. 

[Buz52]

I too had the same error since November and as of today, as @Haggis39 states, it appears to have been fixed and I have managed to add a data plan to my Ultra and am now successfully connected 

[Refazc]

Hi I have the same error. Can anyone help me with this please?

[Refazc]

@O2Emma ?

[gmarkj]

Emma and the other community advisors no longer provide support here @Refazc so you will have to persist with the normal customer services routes.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202.