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1 month and I'm waiting for my iPhone 6!!

Anonymous
Not applicable

on ‎13-10-2014 23:04

on ‎13-10-2014 23:04

I pre-order an iPhone 6 64gb a month ago and was told I should be getting on the 7th. The 7th comes around and I get an email saying it's been delayed! No explanation why and no expected delivery date! I'm seriously hacked off now! I spoke a guy in the shop I ordered from and he reckons might be in this week. Seriously what's the bloody hold up O2?! Shocking customer service, I'm about ready to go the EE.
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MI5
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on ‎13-10-2014 23:07

on ‎13-10-2014 23:07

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-6-PreOrder/td-p/703503
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎13-10-2014 23:18

on ‎13-10-2014 23:18

@MI5 wrote:
http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-6-PreOrder/td-p/703503

Exactly...showing that many are still in the same boat.....

Veritas Numquam Perit

Girl in a jacket
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jonsie
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on ‎13-10-2014 23:24

on ‎13-10-2014 23:24

@Cleoriff wrote:
@MI5 wrote:
http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-6-PreOrder/td-p/703503

Exactly...showing that many are still in the same boat.....

It's a long read but we can assure you that many people are still waiting...

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Beenherebefore
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on ‎13-10-2014 23:32

on ‎13-10-2014 23:32

But not all in the same boat surely ?........that could be dangerous !

"My life is a facsimile of a sham"
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MI5
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on ‎13-10-2014 23:35

on ‎13-10-2014 23:35

You might want to skip to the end wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎13-10-2014 23:38

on ‎13-10-2014 23:38

@MI5 wrote:
You might want to skip to the end wink

But will it ever end...Horrified

There's no getting away from the fact that this year has been the worst iphone launch by a long way slight_frown

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Anonymous
Not applicable

on ‎14-10-2014 05:47

on ‎14-10-2014 05:47

@Anonymous wrote:
I pre-order an iPhone 6 64gb a month ago and was told I should be getting on the 7th. The 7th comes around and I get an email saying it's been delayed! No explanation why and no expected delivery date! I'm seriously hacked off now! I spoke a guy in the shop I ordered from and he reckons might be in this week. Seriously what's the bloody hold up O2?! Shocking customer service, I'm about ready to go the EE.

Demand looks to have outstripped supply. 

 

I think O2 knew how many units they were getting and on what dates ,but still took orders that were over that amount. 

 

I hope you get your phone Asap.

 

As you have mentioned you are "ready to go to ee " I would suggest checking out their forum to see if it's a similar story, and do check that they give good signal by using one of their SIM cards first.  

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Anonymous
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on ‎14-10-2014 22:32

on ‎14-10-2014 22:32

I ordered iphone 6 64gb space grey on 17th September, still waiting after numerous phone calls! Decided to try again tonight to see what they had to say. After about 25mins and apparently the operator speaking to the warehouse I was told that they are getting a delivery tomorrow. As I am supposedly priority I was told to try again tomorrow to see if one has been allocated to me! I am not holding my breath!
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Anonymous
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In response to Anonymous

on ‎14-10-2014 23:15

on ‎14-10-2014 23:15

@Anonymous wrote:
I ordered iphone 6 64gb space grey on 17th September, still waiting after numerous phone calls! Decided to try again tonight to see what they had to say. After about 25mins and apparently the operator speaking to the warehouse I was told that they are getting a delivery tomorrow. As I am supposedly priority I was told to try again tomorrow to see if one has been allocated to me! I am not holding my breath!

Would you let us know if your successful please ?

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