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Level 1: Joiner
Posts: 3
Registered: ‎12-08-2017
Accepted Solution

Bolt ons International Favourites 3 Setup

Hi,

 

I added International Favourites 3 as a bolt on.

When I try to setup, after I introduced the code texted, I landed on the page which said, ''Has been moved here''.

I clicked on ''here'' and I landed again on the place where to introduce again the code. I'm in the circle... do you have any advice?! I'm using a Chrome web browser.

 

Thank you

Posts: 69,221
Topics: 448
Solutions: 7,481
Registered: ‎04-04-2012

Re: Bolt ons International Favourites 3 Setup

I guess you could try a different browser and / or clear cache and cookies from Chrome, but, there are occasionally problems setting up IF so it might just be easier to call customer service to do it for you.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Level 1: Joiner
Posts: 3
Registered: ‎12-08-2017

Re: Bolt ons International Favourites 3 Setup

Many thanks for the advice.

Posts: 69,221
Topics: 448
Solutions: 7,481
Registered: ‎04-04-2012

Re: Bolt ons International Favourites 3 Setup

Let us know how it gets sorted for you mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Level 1: Joiner
Posts: 3
Registered: ‎12-08-2017

Re: Bolt ons International Favourites 3 Setup

Hi,

 

I just had a chat online with O2, and they sorted all for me.

I get confirmation messages as well.

 

Many thanks again for help.

Posts: 69,221
Topics: 448
Solutions: 7,481
Registered: ‎04-04-2012

Re: Bolt ons International Favourites 3 Setup

Good to hear.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum