Solved: Re: Bolt ons International Favourites 3 Setup

Anonymous · ‎12-08-2017

Hi,

I added International Favourites 3 as a bolt on.

When I try to setup, after I introduced the code texted, I landed on the page which said, ''Has been moved here''.

I clicked on ''here'' and I landed again on the place where to introduce again the code. I'm in the circle... do you have any advice?! I'm using a Chrome web browser.

Thank you

MI5 · ‎12-08-2017

I guess you could try a different browser and / or clear cache and cookies from Chrome, but, there are occasionally problems setting up IF so it might just be easier to call customer service to do it for you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-08-2017

I guess you could try a different browser and / or clear cache and cookies from Chrome, but, there are occasionally problems setting up IF so it might just be easier to call customer service to do it for you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-08-2017

Many thanks for the advice.

MI5 · ‎12-08-2017

Let us know how it gets sorted for you mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-08-2017

Hi,

I just had a chat online with O2, and they sorted all for me.

I get confirmation messages as well.

Many thanks again for help.

MI5 · ‎12-08-2017

Good to hear.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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