@Anonymous wrote:
@Does distance selling come into effect when online @MI5 ?
By definition, online retail is distance selling; that said, DSR only allows returns for a seven-day period after the goods are received (so in this regard, O2 are actually providing more than they are legally oblieged too).
Since you have seven days to decide if you still want the product (you can cancel for any reason under DSR, including simply not liking the product), the supplier cannot force you to return the product during that first seven days.
Although there are a few goods explicitly exempt from DSR, a mobile phone is not one of them.
