Solved: Re: wireless ip address

Anonymous · ‎04-04-2013

Have been using nexus 4 for about 2 months - now suddenly I can't get wireless connection on my home wireless. It just says 'obtaining ip address' trhen nothing happens. Can anyone help?

Terri

MI5 · ‎04-04-2013

Try rebooting your router first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2013

Try rebooting your router first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-04-2013

Then go into wifi settings and select your home wifi and choose 'forget network' and then rescan.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎04-04-2013

I re booted router - it worked! Thank you so much

Terri

MI5 · ‎04-04-2013

Usually does

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎05-04-2013

Great to hear you're sorted Theresa

Don't forget to click on the 'Accept as Solution' button on the post that helped you the most.

Cheers, Toby

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