Solved: HTC One

Anonymous · ‎04-04-2013

Got the new HTC One the other day, anyone have any idea if its locked to O2?

MI5 · ‎04-04-2013

Just fill out the form https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎04-04-2013

What colour is my phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-04-2013

I would think it's probably dependent on where you bought it. Easiest option would be to try another network sim.

Does it have the O2 splash screen on startup?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎04-04-2013

wanted black but they were like hens teeth, took the silver. Thought it might be easier kept scrath free too

Anonymous · ‎04-04-2013

O2 Shop, aye ill have to wait until later, everyone in this house is o2

MI5 · ‎04-04-2013

If it starts up with an O2 picture there's a good chance it's locked to O2. You can also check in the Settings >About device details and see if the CID references "O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-04-2013

yeah looks like its locked, ill check it with another sim later but not holding out much hope. Be in America all summer too so have to see about unlocking it before i go

MI5 · ‎04-04-2013

Just fill out the form https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-04-2013

live chat just put it through for me, bonus. cheers

MI5 · ‎04-04-2013

Good luck with that

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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